Privacy Policy

Last updated: May 14, 2025

1. Information We Collect

We collect personally identifiable information that can be used to contact or identify you when you use our enquiry forms or contact us directly. This includes your name, email address, phone number and, where relevant, your postal address.

We also collect usage data automatically when you visit the site — information such as your device's IP address, browser type and version, the pages you visit, and the time and date of your visit.

We use cookies and similar tracking technologies to monitor activity on our site. You can instruct your browser to refuse cookies, though some parts of the site may not function properly if you do.

2. How We Use Your Data

We use the information we collect to:

  • Provide and maintain our service
  • Respond to your property enquiries and provide support
  • Improve and personalise our website and offerings
  • Monitor usage and detect, prevent and address technical issues

3. Enquiry & Contact Forms

When you submit an enquiry form on this site — on the homepage, a property page, or our contact page — we collect the name, phone number, email address and any message or property details you provide. This information is sent securely to our sales team's internal system so a member of our team can follow up with you about the property or service you asked about.

We do not sell this information to third parties. It is used solely to respond to your enquiry and, where you have agreed to be contacted, to share relevant property updates. You can ask us to delete your enquiry data at any time by emailing marketing@thepropmart.com.

4. Disclosure of Data

We may disclose your personal data where required to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Property Mart
  • Prevent or investigate possible wrongdoing in connection with the service

5. Security of Data

We take reasonable steps to protect your personal data, but no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

7. Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us and we will remove that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date above. You are advised to review this page periodically for changes.

9. Contact Us

If you have any questions about this Privacy Policy, contact us:

Contact us if you have questions about how we handle your data.